Leadership

Leadership

Leadership means leading your organization to World Class status. Leadership examines what Leaders need to do to transform their organization in ten areas defined as most important to creating and sustaining a World Class Organization.

Quality Values has numerically defined world class status through extensive research and customer measurement and examines the critical behaviors for leaders that have the highest impact on the organization and its culture.

Although this course is designed for those with responsibility for others, it is also an ideal foundational skill set for any emerging leader. Participants will complete a personal Leadership Assessment to see how they score in terms of living up to their Leadership Potential and discover their own strengths and weaknesses along these lines.

Participants will define their own sphere of influence and apply the concepts learned to develop a personal leadership impact plan.

In this course you will learn and apply the following Leadership concepts:

• Understand the impact your Leadership behaviors have
• Understand what’s happening now
• Define what behaviors could be improved according to peers and subordinates
• Quality of Work
• Creating Error Free Processes
• Benchmarking in your industry, and within your own company
• Creating General Systems Knowledge With All Employees
• Building and Maintaining the Reputation of Your Organization
• Creating and Delivering Value
• Creating Logical and Efficient systems and processes
• Eliminating Waste
• Building a Timeliness Culture
• Understanding Accessibility
• Professional Appearance
• Positive Attitude
• Service Behaviors and Self Management
• The Importance of Environment
• Enabling Quality Performance
• The Teamwork Imperative
• Building Trusting Relationships
• Demonstrating Commitment
• Taking Responsibility
• Promoting Innovation

This is not a course about defining Leadership Style. This is a course about what Leadership actions you take, and whether or not they are moving you and your organization closer to World Class Status whether you are just maintaining with little or no improvement, or whether you are actually falling behind and in danger of crisis.

The intention of this course is to provide a catalytic experience which will reframe your ideas and skills in Leadership, accurately assess your current situation, and help you develop a high impact plan for leading better in the future.

3 days

• Includes all lecture and classroom
• Personal Leadership Journal
• Peer feedback process
• Personal Leadership Assessment Software (for use during program and ongoing use)
• Access to Quality Values Website for ongoing resources, password entry etc.
• Leadership Impact Plan Kit